Privacy Policy

At Ethan Explorer, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make purchases from our store.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment details (for cash on delivery orders).
• Non-personal Identification Information: Browser type, device type, IP address, and usage data to improve your browsing experience.

2. How We Use Your Information

The information we collect is used to:

• Process and fulfill your orders (including cash on delivery).
• Improve the user experience on our website.
• Provide customer support and respond to inquiries.
• Communicate order updates, shipping information, and promotions (if you have opted-in).
• Prevent fraud and protect your data.

3. Payment Information

As our payment method is cash on delivery (COD) only. We will only store your address and contact information necessary for the delivery of your order.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of secure servers, encryption, and other technical safeguards to ensure your data remains safe.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (shipping companies) solely for the purpose of fulfilling orders and ensuring efficient service.

6. Cookies

Our website may use cookies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and personalize your visit. You can adjust your browser settings to disable cookies, but this may affect the functionality of our website.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of any incorrect or incomplete information.
• Request deletion of your personal data (subject to legal obligations).

To exercise your rights or for any questions about your data, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us at [email protected].