Terms and Conditions
Welcome to Ethan Explorer. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. Acceptance of Terms
By using this website, you agree to these Terms and Conditions, our Privacy Policy, and other policies linked to this website. If you do not agree to these terms, you must refrain from using our website.
2. Products and Services
Ethan Explorer offers a wide range of travel products, including Travel Umbrellas, Travel Tech Products, and Travel Luggage. We reserve the right to change or discontinue any product or service at our discretion, at any time.
3. Orders and Payment
- Order Acceptance: When you place an order on our website, you are making an offer to purchase the products. We reserve the right to accept or reject your order at any time before shipment.
- Payment Method: Our website offers Cash on Delivery (COD) as the only available payment method. The total amount for your order is due upon delivery. We do not accept any form of payment in advance or during checkout online.
- 4. Shipping and Delivery
- Shipping Locations: We offer shipping worldwide. Please refer to our Shipping Policy for more details about shipping rates and delivery times.
- Order Processing: Orders are processed within [5-7] business days, with delivery times varying by location. For further details, please review our Shipping Policy.
- Cash on Delivery: As we only accept Cash on Delivery, the total order amount will be payable when the order is delivered to your address.
5. Returns and Refunds
- We accept returns under certain conditions. Please see our Refund and Return Policy for more details on the return process, eligibility, and conditions for refunds.
- If an item is damaged or defective, you must report it to us within [10-15] days of receiving the product. After this period, we may not be able to process a return or exchange.
6. Account Registration
- You may be required to create an account to place orders and manage your account on our website. You agree to provide accurate and complete information when registering and to update any changes to that information.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
7. Intellectual Property
- All content on this website, including text, images, logos, graphics, and product descriptions, is the property of Ethan Explorer and is protected by intellectual property laws. Unauthorized use of the content is prohibited.
8. Prohibited Activities
By using this website, you agree not to engage in any of the following prohibited activities:
- Using the website for unlawful purposes.
- Attempting to gain unauthorized access to any part of the website or related systems.
- Interfering with the functionality of the website or any other user’s experience.
- Transmitting harmful, unlawful, or offensive content through the website.
9. Limitation of Liability
- Ethan Explorer is not liable for any damages or losses arising from the use of this website or the purchase of products, including but not limited to indirect, incidental, or consequential damages.
- We are also not responsible for any delays caused by shipping carriers, customs issues, or unforeseen circumstances that may affect the delivery or quality of your order.
10. Privacy Policy
By using our services, you agree to the collection and use of your personal information as outlined in our Privacy Policy.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. It is your responsibility to check for updates regularly.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws, and you agree to submit to the exclusive jurisdiction of the courts for any disputes that arise out of or in connection with these terms.
13. Contact Us
If you have any questions regarding these Terms and Conditions or need assistance with your order, please contact us at [email protected].